Anker USB C Charger, Anker 717 Charger 140W, PD 3.1 Laptop Charger for MacBook Pro, MacBook Air, iPad Pro, Galaxy S22/S21, Dell XPS 13, Note 20/10+, iPhone 13/Pro, Pixel, and More

Overall Performance

The Anker 717 Charger (140W) has received mixed reviews regarding its overall performance. While some users appreciate its ability to charge devices quickly and efficiently, others have reported significant issues with functionality. Many customers have experienced the charger failing to deliver power after a short period of use, leading to frustration and disappointment. This inconsistency in performance has raised concerns about the reliability of the product.

Durability Concerns

Durability is a major point of contention among users of the Anker 717 Charger. Several reviews highlight that the charger may stop working within a few weeks or months of purchase, which is particularly disappointing given its premium price point. Users have noted that even when the charger functions properly, it may develop issues that require frequent replacements or customer service interventions, indicating potential quality control problems.

Customer Service Experience

Customer service experiences with Anker have been described as generally positive by some users, who found representatives knowledgeable and helpful when addressing issues. However, others have expressed frustration with the process of obtaining replacements for defective chargers. The inconsistency in customer service experiences suggests that while some customers are satisfied, others feel let down by the support provided when problems arise.

Design and Build Quality

The design and build quality of the Anker 717 Charger have garnered mixed feedback. Some users appreciate its compact size and sleek appearance, noting that it is easy to transport compared to bulkier alternatives. Conversely, other reviewers criticize the charger for having a poor build quality that does not meet the high standards typically associated with Anker products. This discrepancy in perceptions raises questions about the overall craftsmanship of this particular model.

Charging Speed

Charging speed is another aspect where opinions vary widely among customers. Some users report satisfaction with the rapid charging capabilities of the Anker 717, especially for high-powered devices like laptops. However, others have noted instances where the charger fails to provide adequate power, leading to slow charging or even draining batteries during use. This inconsistency has left many users questioning whether the charger lives up to its advertised specifications.

Value for Money

Many customers are divided on whether the Anker 717 Charger offers good value for money. While some users feel that its performance justifies the price tag, others argue that frequent failures and durability issues make it an unwise investment. The perception of value is heavily influenced by individual experiences, with some customers expressing regret over their purchase due to reliability concerns.